Returns & Exchanges
At Saben, we want you to love your new purchase, which is why we offer a 14-day return window for all full-priced items. If your selection isn't quite right, we are happy to provide a refund, exchange, or store credit provided the item is in its original, unused condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the dust bag is included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal service location.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.